Privacy Policy

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2. Application of this privacy policy

This privacy policy stipulates the handling of personal information of the Group. It also mentions how personal information is used, how it is shared when it is shared, and the user’s rights and options for handling personal information. If each Group company has its own privacy policy, it shall be in accordance with this privacy policy as well as those policies. We also explain this because our service also uses cookies and other similar technologies.
By using our services, you are deemed to have understood and agreed to this Privacy Policy.

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3. Changes to this privacy policy

The Group may change this privacy policy without notice in order to reflect changes in the handling of personal information or related laws and regulations. The Group will notify or announce changes to this Privacy Policy by appropriate methods (posting on the Group’s website, sending emails, etc.). The change will be effective when it is posted on our service, but if applicable laws or changes require a notice to the user with a sufficient period or the consent of the user, we will take this appropriately. I will do it.

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4. Personal information to collect

“Personal information” in this privacy policy refers to information that can identify an individual based on applicable laws and regulations. For example, in the case of a user to whom the Japanese Personal Information Protection Law is applied, personal information is information about an individual, and a specific individual can be identified by the name, date of birth, or other description contained in the information. Things (including things that can be easily matched to other information, thereby identifying a particular individual). In addition, in the case of users to whom the EU General Data Protection Regulation (hereinafter referred to as “GDPR”) is applied, the definition based on “personal data” stipulated in the regulation, California Consumer Privacy Act For users to whom the California Consumer Privacy Act of 2018 (hereinafter referred to as “CCPA”) applies, the definition based on “personal information” stipulated in the law will be followed.
The Group collects the following personal information from users in our services.

User registration data

This includes the names, addresses, telephone numbers, email addresses, bank account information, SNS accounts, and matters described in identity verification materials including facial photographs of those who use our services.

Service usage data

IP address, cookie, access log, device type, device ID, device attribute, network connection type and provider, network and device performance, browser type, language, OS, etc. of those who use our service Contains information about.

The purpose of use of various personal data obtained from users and the legal basis for processing based on the GDPR are as follows.

Type Purpose of use Grounds
user registration
Data Fulfillment of contract for identity verification at the time of registration / login to our service (project drafting or support)
Legitimate interests
Legitimate interests in conducting information, contact, e-mail newsletter distribution, questionnaire surveys, etc. regarding our services
For project supporters in our service, fulfillment of contract for refund processing such as when the project is unsuccessful
Fulfillment of the contract to transfer the support money collected from the project in our service to the project owner
Fulfillment of contract for return shipping of projects in our service
Legitimate interests
Fulfillment of contract for business execution of security support guarantee incidental to our service
Compliance with legal obligations to cooperate with relevant authorities such as courts and investigative agencies to protect the lives, bodies and property of the Group, users or third parties
Service use
Data Fulfillment of contract for guidance and contact for purposes related to our services
Legitimate interests
A legitimate interest in providing features, information, advertisements, or other content based on your location.
Legitimate interests to understand how users access and use our services and to analyze their usage
Legitimate interests in optimizing our services and developing new services
Fulfillment of contract for business execution of security support guarantee incidental to our service

“Fulfillment of contract” means that the Group uses the personal information to fulfill the contract with the user. For example, transferring the support money collected in the project to the project owner is the fulfillment of the contractual obligations of the Group, and personal information may be used for that purpose.

“Fair profit” means that the Group uses personal information in an attempt to maintain or develop the level of service in order to provide the services that users expect from the Group. For example, we can analyze the usage status of users and design services that are easier for users to use.

“Compliance with legal obligations” refers to the provision of personal information when the Group cooperates with relevant authorities such as courts and investigative agencies based on applicable laws and regulations. For example, a user becomes a victim of tort and provides personal information to an investigative agency to protect their property.

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5. How to use personal information

The Group shall be able to use the collected personal information for the following purposes.

For identity verification and authentication services
For after-sales service, inquiries and complaints
Inquiries to the Group and our services, notification of matters necessary for the operation of our services (including those by e-mail)
For posting information posted by users
To maintain the system and deal with problems
To help improve our services and develop new services
To determine the suitability of registered users for antisocial forces
For information on our Group’s services and products, planning campaigns and sweepstakes, and conducting questionnaires
For sending e-mail newsletters
For sending direct mail
For research and analysis of marketing data
To display, post or distribute advertisements that match the attributes of users on the websites, web media, SNS services, press release distribution services, books, magazines and other media of the Group or third parties.
To provide features, information, advertisements, or other content based on your location
To understand how users access and use our services and analyze their usage status
To create statistical data to be provided to the Group and business alliance companies
To carry out the security support guarantee business that accompanies our service
For other purposes specified individually for each service of the Group
To make a claim for liability insurance, etc. that the Company subscribes to
For other purposes incidental to the above purpose of use
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6. About cookies and access logs

Our service uses a technology called cookies. A cookie is a mechanism that allows a communication device used by a user to temporarily hold specific information as data and identify the user based on that data each time a connection is made. The Group provides services based on the use of cookies. Therefore, if you do not allow the use of cookies, you may not be able to use some of the services of the Group. When it is necessary to obtain the consent of the user in accordance with applicable laws and regulations when using cookies, the Group will appropriately obtain such consent. You can also set whether to allow the use of cookies in the user’s browser. Check the settings if necessary.

In addition, our service may install collection tags, etc. to acquire access logs. The access log contains information such as the IP address, host name, browser name used, access date and time of the user who accessed this website.

Behavior analysis and advertisement distribution using cookies and access logs
Our service uses cookies and access logs of our group or third parties in order to grasp the usage status of the site, improve the site, create reports and display appropriate advertisements and advertisements. Information and access logs obtained from cookies are managed based on the privacy policy of our group or third parties.

If the user does not want to distribute advertisements / promotions or collect access logs, he / she can access the sites of the following companies and take the procedure of invalidation (opt-out) to distribute advertisements / promotions and collect access logs. You can stop the collection.

Google
https://www.google.com/settings/u/0/ads/authenticated
https://tools.google.com/dlpage/gaoptout?hl=ja
Yahoo!
http://docs.yahoo.co.jp/docs/info/terms/chapter1.html
Twitter
https://twitter.com/ja/privacy
Facebook
https://www.facebook.com/ads/preferences
LINE
https://terms.line.me/line_rules/?lang=ja
Criteo
http://www.criteo.com/jp/privacy/

In addition, our service uses Google Analytics and Firebase provided by Google. You can check the mechanism by which data is collected and processed from this page provided by Google.
http://www.google.com/intl/ja/policies/privacy/

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7. Provision of personal information to a third party

The Group may provide personal information to a third party in the following cases.

With the consent of the person (for example, if the project owner in Japan or overseas needs the personal information of the supporter to provide the return, the supporter will use the personal information provided to CAMPFIRE within the scope of the same purpose of use. It is assumed that the project owners in Japan and overseas have agreed to the acquisition by agreeing to the terms of use.)
When a court, public prosecutor’s office, police, tax office, bar association, or an organization with similar authority requests disclosure of personal information
When disclosing to an insurance company for insurance claims
When providing to a third party to display, post or distribute advertisements that match the user’s attributes on third party websites, web media, SNS services, press release distribution services, books, magazines and other media
When outsourcing all or part of the business performed by the Group to a third party within the scope necessary to achieve the purpose of use
When disclosing to a person who has a confidentiality obligation to the Group
Necessary for exercising the rights of the Group.

If
When disclosing to the person who succeeds the business at the time of business succession due to merger, business transfer or other reasons
When permitted by the Personal Information Protection Law and other laws and regulations

As for the personal information of users in California, USA, we do not sell the sale of the consumer’s personal information at CCPA like users in other areas.
In addition, when it is necessary for the Group to provide services to users (payment agency, etc.), the Group will handle personal information to a third party after performing necessary and appropriate supervision of the contractor. We may outsource it.

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8. Shared use of personal information

The Group may share the personal information collected by the Group in accordance with the following.

[Shared use within the Group]
(Personal information shared)
User registration data
(Company for shared use)
Audition.com
Music distribution S
(Purpose of use by the user)
To determine the suitability of registered users for antisocial forces
For information on our Group’s services and products, planning campaigns and sweepstakes, and conducting questionnaires
For sending e-mail newsletters and direct mail
(Person responsible for managing shared personal information)
CrowdfundingS
[Shared use inside and outside the Group]
(Personal information shared)
User registration data and service usage data
(Scope of shared users)
Audition.com
(Purpose of use by the user)
Purposes associated with the above “How to use personal information” in jointly operated services
(Services subject to shared use)
CrowdfundingS
(Person responsible for managing shared personal information)
CAMPFIRE Co., Ltd.
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9. Relocation to a third country

In order to outsource the handling of personal information to a third party, the Group will use the personal data of users other than Japan / European Union member states, Iceland, Liechtenstein and Norway (hereinafter referred to as “EEA”). When relocating to three countries (excluding countries / regions that have obtained sufficiency certification), the safety of the relocation destination shall be ensured by certification under the Privacy Shield Framework, conclusion of standard contract clauses, and other methods based on applicable laws and regulations. We will move after securing it.

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10. Providing information to external vendors

When obtaining support services from a third party regarding our services, the Group entrusts all or part of the handling of personal data to the extent necessary to achieve the purpose of use, and the Group entrusts users to a reliable supplier. We may share your personal information. In the case of such sharing, the Group will oblige the vendor to use the user information only within the scope of the purpose permitted by the Group, and protect the user information in accordance with the same or higher standards as the Group. I impose an obligation to do so. In addition, the Group may take certain measures to process personal information so that it cannot identify an individual and provide it to a third party so that the personal information cannot be restored. I have.

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11. Information retention and retention period

The Group retains and stores user information for the period necessary to fulfill its purpose of use or for the period stipulated by applicable laws and regulations. Personal information will be deleted promptly after the purpose of use is fulfilled or after the period stipulated by applicable laws and regulations has expired. However, in order to comply with the legal obligations of the Group and protect the rights and interests, we may retain, store and use user information.

In addition, the Group takes certain measures to process personal information so that it cannot be identified, and collects and retains data that makes it impossible to restore the personal information. As a general rule, such data will be deleted promptly after the purpose is achieved or the statutory period ends, but it will continue to be retained for the protection of the rights and interests of the Group, the improvement of our services, or the compliance with legal obligations. It may be saved.

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12. User rights

Users residing in certain countries or regions have certain rights regarding their personal information. As a general rule, such rights include the right to access your personal information and the right to request the collection and deletion of it, but the conditions for exercising that right or other additional rights may vary from country to country. Varies. Therefore, especially for users residing in the EEA and users residing in California, USA 13. And 14. As described, we will explain the user’s rights separately.

1. Disclosure of personal information

When a user requests the disclosure of personal information, the Group will disclose it to the user without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you to that effect without delay. The user can request disclosure of records related to provision to a third party.

When there is a risk of harming the life, body, property or other rights and interests of the user or a third party
When there is a risk of significant hindrance to the proper implementation of the Group’s business
When it violates other laws and regulations
2. Correction / addition / deletion / suspension / deletion of personal information

When the user himself / herself requests correction, addition, deletion, suspension of use or deletion of his / her personal information, the Group will confirm that he / she is the user himself / herself and comply with the law. We will respond within a reasonable period of time.

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13. EEA resident

We will explain the personal information of EEA residents handled by the Group and the rights of users based on the GDPR.

1. Right to withdraw consent

The user may withdraw the consent at any time even if the Group obtains personal data with the consent of the user. If you withdraw your consent, you may not be able to use all or part of our services.

2. Right to know

The user can request an explanation about the user’s personal information held by the Group, an explanation about the purpose and method of using the information, and a copy of the user’s personal information will be delivered by a procedure separately specified by the Group. You can receive it.

3. Right to delete

Users can request the deletion of personal information that the Group handles regarding users. However, this does not apply in the following cases.

When necessary to comply with legal obligations
When there is a legitimate business purpose
When necessary for proof, exercise or defense of a legal claim
4. Right to change or modify

If the personal information collected by the Group from the user is inaccurate, the user may request that the personal information be changed, added or corrected by a procedure separately specified by the Group.

5. Right to object to, limit or limit the use of personal information

The user may request that the use of all or part of the personal information about the user be discontinued, or that the use of such personal information be restricted to the Group. In addition, you can file an objection or complaint at any time to the supervisory bodies of each country in the EEA or the Group regarding the handling of personal information by the Group.

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14. United States-California Residents

We will explain the personal information of California residents handled by the Group and the rights of users based on CCPA. If you are a resident of California, you may exercise the following rights under CCPA:

1. Right to know
Regarding the personal information of users collected by the Group in the past 12 months, we can request the disclosure of the following information up to twice in 12 months.
Categories of personal information collected by the Group regarding users
Category of information source related to the personal information
Purpose of collecting the personal information
The category of the third party who shared the personal information
Categories related to user’s personal information disclosed by the Group for business purposes, and categories related to third parties whose information was disclosed by the Group for business purposes
2. Right to delete

Users may request the deletion of personal information collected by the Group from users, as provided by CCPA.

3. Right to opt out of selling personal information

Users can opt out of selling their personal information. However, as already mentioned, the Group does not sell, use, share, or rent personal information. If you have any questions about this point, please contact us from the following inquiry window.

4. Refusal of discriminatory treatment

The Group will not treat users unfairly or discriminate against other users when exercising or exercising the above rights.

If you request to exercise the above rights, you can contact us through the contact below. At that time, we may confirm your identity by using identity verification documents, etc. in order to confirm the grounds for exercising your rights.

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15. Email or mobile notifications

The Group will send notifications related to transactions related to the Company’s services or the provision of the Company’s services as necessary. However, the Group tries to refrain from contacting users undesirably. As a general rule, we will opt-in (obtain prior consent) for marketing communication sent by the Group.

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16. Security

The Group is committed to protecting the customer information held by the Group from unauthorized access and leakage. Regarding security measures for protection, we take measures based on the security policy and strive for continuous improvement. If any safety issues are identified, we will take appropriate corrective actions. If you find any bugs or vulnerabilities in our service, please let us know from the following inquiries.
In addition, in the event of infringement of personal information, we will respond appropriately in accordance with applicable laws and regulations.

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17. Links to other companies’ sites

Our site may contain links to other companies’ sites. Please note that the rules and privacy policy unique to the site, which is different from our site, will be applied to the sites of other companies.

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18. Children’s use

Our service is not available to minors under the age of 16 who live outside Japan. Minors under the age of 16 who live outside Japan should not provide personal information with this service. In the unlikely event that personal information is provided, please contact us from the following inquiries and we will delete it in a timely manner.

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19. Contact information

If you have any questions or complaints, or if you have any questions regarding the exercise of the rights described in this Privacy Policy, please contact us at:

CrowdfundingS Customer Support Contact Us

Inquiries about CCPA are accepted by e-mail in addition to the above.
E-mail: support@crowdfundingss.com

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Established on July 01, 2021.